Returns & Refunds Policy

Last updated October 8, 2026

60-day returns: You can return new, unused, uninstalled parts in their original packaging within 60 days of delivery.

How to return: 1. Email sunmotorbike@gmail.com with your order number and the part you want to return. 2. We reply with the return address and instructions. 3. Ship the part back with tracking.

Return address (please email us first so we can match your return to your order): SunMotorbike, 270 NW 58th Ave, Miami, FL 33126, United States.

Refunds: Refunds go back to your original payment method within 5 business days after we receive and inspect the part. Your bank may need a few more days to show the credit. Return shipping is paid by the customer, unless the return is our error. Original shipping charges are not refunded, unless the part was damaged, defective or wrong.

Damaged, defective or wrong parts: Email us within 7 days of delivery with photos of the part and the packaging. We'll replace or refund the part and cover the shipping costs.

Not returnable: Parts that were installed, used, modified or damaged after delivery. Electrical parts (chargers, batteries, controllers, throttles) that were connected and show signs of use.

Exchanges: Ordered the wrong version? Return it under this policy and place a new order for the right part. Email us a photo of your scooter's barcode sticker and we'll confirm the correct part first.

​Questions: sunmotorbike@gmail.com